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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumHighLow
Timedifferent
45-90 minAs neededHalber Tag15-30 min
Participantsdifferent
2-54-155-202-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisIncident Log, Action Tracker, Stakeholder UpdatesSimulation Notes, Gaps List, Updated RunbooksRoot cause notes, Countermeasures
Tagsno overlap
LeanProblem solvingCoachingOperations
IncidentOperationsReliability
ResilienceOperationsIncident
Root causeIncidentLeanProblem solving
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