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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
45-90 minAs needed1-2 h15-30 min
Participantsdifferent
2-54-154-122-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisIncident Log, Action Tracker, Stakeholder UpdatesAlignment Map, Open Issues, Decision QuestionsRoot cause notes, Countermeasures
Tagsno overlap
LeanProblem solvingCoachingOperations
IncidentOperationsReliability
AlignmentStakeholdersStrategyFacilitation
Root causeIncidentLeanProblem solving
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