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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Runbook workspace showing the question, observations, and next decision.
Operations
Runbook
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access.
Complexitydifferent
MediumMediumLowLow
Timedifferent
45-90 minAs needed15-45 min20-60 min
Participantsdifferent
2-54-151-31-4
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncAsync
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisIncident Log, Action Tracker, Stakeholder UpdatesADR File, Decision Log, RationaleRunbook, Checklist, Escalation Path
Tagsno overlap
LeanProblem solvingCoachingOperations
IncidentOperationsReliability
ArchitectureRationaleDocumentationGovernance
OperationsReliabilityDocumentation
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