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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
MediumLowHighLow
Timedifferent
45-90 min30-120 min2-8 h60-90 min
Participantsdifferent
2-52-62-84-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisObservation Notes, Improvement IdeasProblem Analysis, Decision Analysis, Risk PlanProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
LeanProblem solvingCoachingOperations
LeanObservationProcessOperations
Problem solvingRoot causeDecisionOperations
FacilitationDecisionProblem solvingWorkshop
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