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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
MediumLowMediumLow
Timedifferent
45-90 min30-120 min90-180 min30-60 min
Participantsdifferent
2-52-64-122-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisObservation Notes, Improvement IdeasDecision Rights Matrix, AgreementDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
LeanProblem solvingCoachingOperations
LeanObservationProcessOperations
DecisionGovernanceAlignmentResponsibility
DecisionRolesGovernanceAlignment
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