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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
Paper illustration of Double Diamond with its method-specific working model.
Innovation
Double Diamond
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
45-90 min30-120 min60-120 minWochen bis Monate
Participantsdifferent
2-52-62-83-12
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisObservation Notes, Improvement IdeasContradiction Statement, Abstraction Notes, Solution Principles, Concept IdeasProblem Statement, Solution Options, Prototypes, Deliverables per Phase
Tagsno overlap
LeanProblem solvingCoachingOperations
LeanObservationProcessOperations
ContradictionsInnovationProblem solving
ProcessDivergenceInnovation
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