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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumHighMediumLow
Timedifferent
45-90 minHalber Tag30-90 min15-30 min
Participantsdifferent
2-55-203-122-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisSimulation Notes, Gaps List, Updated RunbooksPostmortem Doc, Action Items, TimelineRoot cause notes, Countermeasures
Tagsno overlap
LeanProblem solvingCoachingOperations
ResilienceOperationsIncident
Site Reliability EngineeringIncidentLearningReliability
Root causeIncidentLeanProblem solving
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