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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
ChatOps workspace showing the question, observations, and next decision.
DevOps
ChatOps
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
45-90 min30-180 minOngoingHalber Tag
Participantsdifferent
2-51-62-205-20
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaChat Transcript, Action Log, AutomationsSimulation Notes, Gaps List, Updated Runbooks
Tagsno overlap
LeanProblem solvingCoachingOperations
TroubleshootingDiagnosisEngineering
CollaborationEngineeringIncident
ResilienceOperationsIncident
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