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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.
Complexitysame
MediumMediumMediumMedium
Timedifferent
45-90 min30-180 min1-2 h30-240 min
Participantsdifferent
2-51-64-121-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaAlignment Map, Open Issues, Decision QuestionsHypothesis Log, Test Plan, Evidence Notes, Diagnosis Summary
Tagsno overlap
LeanProblem solvingCoachingOperations
TroubleshootingDiagnosisEngineering
AlignmentStakeholdersStrategyFacilitation
TroubleshootingProblem solvingDiagnosis
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