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| Criterion |  Operations A3 Problem Solving |  Facilitation Expectation Mapping |  Team Design Spotify Model Mapping |  Operations Gemba Walk |
|---|---|---|---|---|
Purposedifferent | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. |
Complexitydifferent | Medium | Low | Medium | Low |
Timedifferent | 45-90 min | 45-90 min | 90-180 min | 30-120 min |
Participantsdifferent | 2-5 | 3-12 | 5-15 | 2-6 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop |
Outputdifferent | A3 Report, Action Plan, Root Cause Analysis | Expectation Map, Alignment Notes, Agreements | Spotify Model Map, Action List | Observation Notes, Improvement Ideas |
Tagsno overlap | LeanProblem solvingCoachingOperations | AlignmentStakeholdersTeam | TeamOrganizationAlignmentDiagnosis | LeanObservationProcessOperations |