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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Empathy Mapping
UX Research
Empathy Mapping
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
MediumLowLow
Timedifferent
45-90 min30–60 min30-60 min
Participantsdifferent
2-54-82-8
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisEmpathy Map, Assumptions List, Research GapsFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
LeanProblem solvingCoachingOperations
SynthesisQualitativeWorkshop
Root causeQualityOperations
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis