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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Communication Plan
Delivery
Communication Plan
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumLowLowLow
Timedifferent
45-90 min45-90 min1-2 Tage15-30 min
Participantsdifferent
2-52-61-42-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisCommunication Plan, Channel Matrix, Message CadenceArchitecture Document, Context View, Runtime View, Deployment ViewRoot cause notes, Countermeasures
Tagsno overlap
LeanProblem solvingCoachingOperations
CommunicationStakeholdersDeliveryPlanning
ArchitectureDocumentationCommunication
Root causeIncidentLeanProblem solving
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