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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
ChatOps workspace showing the question, observations, and next decision.
DevOps
ChatOps
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumHighLow
Timedifferent
45-90 minOngoingHalber Tag15-30 min
Participantsdifferent
2-52-205-202-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisChat Transcript, Action Log, AutomationsSimulation Notes, Gaps List, Updated RunbooksRoot cause notes, Countermeasures
Tagsno overlap
LeanProblem solvingCoachingOperations
CollaborationEngineeringIncident
ResilienceOperationsIncident
Root causeIncidentLeanProblem solving
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