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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of several people silently writing ideas and passing sheets around with arrows.
Innovation
Brainwriting
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When loud voices or hierarchy distort the idea search, the method creates a quiet entry into joint development. It gives everyone thinking space and gathers contributions without social brakes, making diversity more visible and easier to build on.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumLowLowHigh
Timedifferent
45-90 min15-30 min30-120 min2-8 h
Participantsdifferent
2-53-122-62-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisIdea sheets, Expanded concepts, Prioritized listObservation Notes, Improvement IdeasProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
LeanProblem solvingCoachingOperations
BrainstormingCollaborationInclusionIdeas
LeanObservationProcessOperations
Problem solvingRoot causeDecisionOperations
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