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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Runbook workspace showing the question, observations, and next decision.
Operations
Runbook
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumLowLowLow
Timedifferent
45-90 min1-2 Tage20-60 min15-30 min
Participantsdifferent
2-51-41-42-6
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisArchitecture Document, Context View, Runtime View, Deployment ViewRunbook, Checklist, Escalation PathRoot cause notes, Countermeasures
Tagsno overlap
LeanProblem solvingCoachingOperations
ArchitectureDocumentationCommunication
OperationsReliabilityDocumentation
Root causeIncidentLeanProblem solving
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