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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumLowMediumLow
Timedifferent
45-90 min20-45 min90-180 min15-30 min
Participantsdifferent
2-51-84-122-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisOwnership Reflection, Action Commitment, Coaching NotesDecision Rights Matrix, AgreementRoot cause notes, Countermeasures
Tagsno overlap
LeanProblem solvingCoachingOperations
ResponsibilityLeadershipTeam
DecisionGovernanceAlignmentResponsibility
Root causeIncidentLeanProblem solving
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