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| Criterion | ![]() Operations 5 Whys | ![]() UX Research Tree Testing | ![]() Operations Root Cause Analysis | ![]() Operations Barrier Analysis |
|---|---|---|---|---|
Purposedifferent | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. |
Complexitydifferent | Low | Medium | Medium | Medium |
Timedifferent | 15-30 min | 1-2 Tage | 1-4 h | 2-4 h |
Participantsdifferent | 2-6 | Based on research question | 3-8 | 2-6 |
Formatdifferent | Workshop | Async | Workshop + async | Workshop + async |
Outputdifferent | Root cause notes, Countermeasures | Findability Metrics, Path Analysis, Revised IA | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | Barrier Inventory, Failure Analysis per Barrier, Action Backlog |
Tagsno overlap | Root causeIncidentLeanProblem solving | Information architectureNavigationFindability | Root causeProblem solvingQualityIncident | Root causeSafetyIncident |



