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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of Spotify Model Mapping with its method-specific working model.
Team Design
Spotify Model Mapping
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
15-30 min90-180 min1-4 h45-90 min
Participantsdifferent
2-65-153-82-5
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Root cause notes, CountermeasuresSpotify Model Map, Action ListProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
Root causeIncidentLeanProblem solving
TeamOrganizationAlignmentDiagnosis
Root causeProblem solvingQualityIncident
LeanProblem solvingCoachingOperations
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