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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Paper illustration for Mad Sad Glad
Agile
Mad Sad Glad
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible.
Complexitydifferent
LowMediumLowLow
Timedifferent
15-30 min1-4 h30-60 min30-60 min
Participantsdifferent
2-63-83-123-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Root cause notes, CountermeasuresProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanStart Stop Continue Board, Improvement ActionsEmotion Board, Themes, Action Items
Tagsno overlap
Root causeIncidentLeanProblem solving
Root causeProblem solvingQualityIncident
RetrospectiveImprovementTeamReflection
RetrospectiveTeamReflection
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