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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration of an eight-panel idea sheet with varied sketches beside a timer set to eight minutes.
Innovation
Crazy 8s
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.With only a few minutes available and a still-fuzzy solution search, the method forces a wide range of variants. It produces fast sketches before the first idea can settle in, making different directions directly comparable and open to further development.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitydifferent
LowMediumLowMedium
Timedifferent
15-30 min1-4 h8-15 min1-3 h
Participantsdifferent
2-63-81-102-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Root cause notes, CountermeasuresProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanSketch Set, Idea Shortlist, Direction OptionsCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
Root causeIncidentLeanProblem solving
Root causeProblem solvingQualityIncident
BrainstormingSketchingSpeedDivergenceDesign sprint
Root causeTreeIncidentQuality
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