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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Learning Review.
Operations
Learning Review
A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights.When a sprint should not only be assessed but also learned from, it captures experience in clear learning categories. It records what worked, what's missing, and what should run differently next time.
Complexitydifferent
LowHighMediumLow
Timedifferent
15-30 min2-8 h1-3 h45–75 min
Participantsdifferent
2-62-83-10Team members involved
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Root cause notes, CountermeasuresProblem Analysis, Decision Analysis, Risk PlanLearning Review Notes, System Factors, Improvement Actions4Ls Board, Learning Themes, Improvement Actions
Tagsno overlap
Root causeIncidentLeanProblem solving
Problem solvingRoot causeDecisionOperations
LearningRetrospectiveIncidentOperations
RetrospectiveLearningReflectionTeam
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