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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
LowHighLowMedium
Timedifferent
15-30 min2-8 h30-60 min1-4 h
Participantsdifferent
2-62-83-73-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Root cause notes, CountermeasuresProblem Analysis, Decision Analysis, Risk PlanExample Map, Acceptance Criteria, Open QuestionsProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
Root causeIncidentLeanProblem solving
Problem solvingRoot causeDecisionOperations
Behavior-Driven DevelopmentRequirementsExamplesRefinement
Root causeProblem solvingQualityIncident
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