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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of a yellow story card, blue rule cards, green example cards and a red question card on a light workspace.
Agile
Example Mapping
Paper illustration of Acceptance Criteria Workshop with a method-specific labelled workspace.
Agile
Acceptance Criteria Workshop
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a story carries business rules and exceptions, it brings clarity before implementation. It makes examples, open questions, and boundaries visible enough that the logic becomes jointly sound.When a story needs clear checkpoints before implementation, it sharpens expectation and scope together. It sorts work by value, risk, and delivery ability. The result is captured as Acceptance Criteria and a Story Update.
Complexitydifferent
LowHighLowLow
Timedifferent
15-30 min2-8 h30-60 min20-40 min pro Story
Participantsdifferent
2-62-83-73-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Root cause notes, CountermeasuresProblem Analysis, Decision Analysis, Risk PlanExample Map, Acceptance Criteria, Open QuestionsAcceptance Criteria, Story Update
Tagsno overlap
Root causeIncidentLeanProblem solving
Problem solvingRoot causeDecisionOperations
Behavior-Driven DevelopmentRequirementsExamplesRefinement
AgileRequirementsRefinementBehavior-Driven Development
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