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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.
Complexitydifferent
LowMediumHighMedium
Timedifferent
15-30 min30-180 minMehrere Tage bis Wochen30-240 min
Participantsdifferent
2-61-62-61-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Root cause notes, CountermeasuresFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsHypothesis Log, Test Plan, Evidence Notes, Diagnosis Summary
Tagsno overlap
Root causeIncidentLeanProblem solving
TroubleshootingDiagnosisEngineering
Root causeSafetySystemicIncident
TroubleshootingProblem solvingDiagnosis
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