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| Criterion |  Operations 5 Whys |  UX Research Empathy Mapping |
|---|---|---|
Purposedifferent | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. |
Complexitysame | Low | Low |
Timedifferent | 15-30 min | 30–60 min |
Participantsdifferent | 2-6 | 4-8 |
Formatsame | Workshop | Workshop |
Outputdifferent | Root cause notes, Countermeasures | Empathy Map, Assumptions List, Research Gaps |
Tagsno overlap | Root causeIncidentLeanProblem solving | SynthesisQualitativeWorkshop |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
