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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
LowHighMediumHigh
Timedifferent
15-30 min1-4 Wochen1-3 h2-8 h
Participantsdifferent
2-66-30 Experten2-82-8
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Root cause notes, CountermeasuresExpert Forecast, Consensus Range, Assumption NotesCause Tree, Evidence Notes, CountermeasuresProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
Root causeIncidentLeanProblem solving
ForecastingExpertsDecisionStrategy
Root causeTreeIncidentQuality
Problem solvingRoot causeDecisionOperations
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