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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowMediumHighMedium
Timedifferent
15-30 min30-90 min2-6 h45-90 min
Participantsdifferent
2-63-123-102-5
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Root cause notes, CountermeasuresPostmortem Doc, Action Items, TimelineEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
Root causeIncidentLeanProblem solving
Site Reliability EngineeringIncidentLearningReliability
CausalityIncidentRoot causeTimeline
LeanProblem solvingCoachingOperations
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