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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Behavior Over Time Graph.
Systems Thinking
Behavior Over Time Graph
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.A Behavior Over Time Graph shows how a metric or observation develops over time. The method makes trends, breaks, and recurring patterns visible that get lost in snapshots.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.
Complexitydifferent
LowLowMediumLow
Timedifferent
15-30 min20-45 min1-4 h30-60 min
Participantsdifferent
2-61-103-82-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Root cause notes, CountermeasuresBehavior Over Time Graph, Trend Hypotheses, Key EventsProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanIceberg Worksheet, Pattern Notes, Intervention Ideas
Tagsno overlap
Root causeIncidentLeanProblem solving
Systems thinkingPatternsDynamics
Root causeProblem solvingQualityIncident
Systems thinkingRoot causePatterns
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