View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  Agile 4Ls Retrospective |  UX Design Service Blueprinting |  Agile Mad Sad Glad |  UX Design Customer Journey Canvas |
|---|---|---|---|---|
Purposedifferent | When a sprint should not only be assessed but also learned from, it captures experience in clear learning categories. It records what worked, what's missing, and what should run differently next time. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. |
Complexitydifferent | Low | High | Low | Medium |
Timedifferent | 45–75 min | 0.5-2 Tage | 30-60 min | 1-3 h |
Participantsdifferent | Team members involved | 6-12 | 3-10 | 3-10 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | 4Ls Board, Learning Themes, Improvement Actions | Service Blueprint, Fail Points, Ownership Map | Emotion Board, Themes, Action Items | Customer Journey Canvas, Pain Points, Experience Opportunities |
Tagsno overlap | RetrospectiveLearningReflectionTeam | Service designOperationsJourneyBlueprint | RetrospectiveTeamReflection | JourneyCustomerService designCanvas |