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Criterion
A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
Paper illustration for Mad Sad Glad
Agile
Mad Sad Glad
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Purposedifferent
When a sprint should not only be assessed but also learned from, it captures experience in clear learning categories. It records what worked, what's missing, and what should run differently next time.When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.
Complexitydifferent
LowLowMediumLow
Timedifferent
45–75 min30-60 min1-3 h30-60 min
Participantsdifferent
Team members involved3-103-103-12
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
4Ls Board, Learning Themes, Improvement ActionsEmotion Board, Themes, Action ItemsCustomer Journey Canvas, Pain Points, Experience OpportunitiesStart Stop Continue Board, Improvement Actions
Tagsno overlap
RetrospectiveLearningReflectionTeam
RetrospectiveTeamReflection
JourneyCustomerService designCanvas
RetrospectiveImprovementTeamReflection
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