Method Catalog
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288 Methods20 Categories12 Method forms
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288 Methods20 Categories12 Method forms
Favorites are stored locally in the browser and appear through the favorites filter in the catalog.
Turns observations, needs, and patterns into a tangible result by selecting a journey, mapping phases, and prioritizing opportunities.
Core question: How does the selected persona experience the end-to-end journey, where does friction or frustration occur, and what opportunities emerge from these gaps?
Turns customer problem, solution idea, and evidence into a tangible result by choosing target customers, delivering the outcome manually, and extracting productizable patterns.
Core question: Does the manually delivered service actually give customers the promised value, and which service elements can later be productized?
Moves team boundaries, interfaces, and collaboration toward a concrete result through "provide the template", "clarify responsibilities and non-responsibilities", and "anchor it visibly in the wiki".
Core question: What does our team offer other teams as service, how do they interact with us, and what can they expect?