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| Criterion | ![]() Decision Making Wideband Delphi | ![]() UX Research HEART Framework | ![]() Operations Bottleneck Analysis | ![]() Decision Making Delphi Method |
|---|---|---|---|---|
Purposedifferent | A single opinion rarely holds up for planning when the future is genuinely uncertain. It separates options, evaluation criteria, and open risks. The result is captured as an Estimate Range, Assumption Log, and Expert Consensus Notes. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. |
Complexitydifferent | High | Medium | Medium | High |
Timedifferent | 1-4 h or multiple rounds | 120 min initial, dann laufend | 1-3 h | 1-4 Wochen |
Participantsdifferent | 4-12 Experten | 3-6 | 3-8 | 6-30 Experten |
Formatdifferent | Workshop + async | Workshop + async | Workshop + async | Async |
Outputdifferent | Estimate Range, Assumption Log, Expert Consensus Notes | HEART-GSM Table, Dashboard | Bottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures | Expert Forecast, Consensus Range, Assumption Notes |
Tagsno overlap | EstimationExpertsForecasting | MetricsUX researchMeasurementSatisfaction | FlowMeasurementConstraints | ForecastingExpertsDecisionStrategy |



