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| Criterion |  Operations Visual Management |  UX Research User Interviews |  Product Discovery Kano Model |  Product Discovery Opportunity Interview |
|---|---|---|---|---|
Purposedifferent | With high tempo and many parallel topics, the method makes status, deviations, and priorities visible at a glance. It reduces search effort and prevents what matters from getting lost in daily work. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities. |
Complexitydifferent | Low | Low | Medium | Medium |
Timedifferent | Ongoing | 30–60 min per interview | 1-2 Tage | 30-60 min je Interview |
Participantsdifferent | 1-20 | 1 participant per interview | 10-50 | 5-12 Interviews |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Visual Board, Status Indicators, Exception Cues | Interview Notes, Themes, Insight Summary | Kano Matrix, Feature Classes, Priority Themes | Interview Notes, Opportunity Themes, Customer Quotes |
Tagsno overlap | SignalsOperationsVisual management | QualitativeResearchCustomerDiscovery | SatisfactionPrioritizationCustomer | DiscoveryInterviewsOpportunityCustomer |