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Criterion
Visual Management workspace showing the question, observations, and next decision.
Operations
Visual Management
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
With high tempo and many parallel topics, the method makes status, deviations, and priorities visible at a glance. It reduces search effort and prevents what matters from getting lost in daily work.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
LowMediumMediumLow
Timedifferent
Ongoing1-3 h90-180 min30-120 min
Participantsdifferent
1-203-104-122-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Visual Board, Status Indicators, Exception CuesProcess Map, Handoff List, Improvement BacklogDecision Rights Matrix, AgreementObservation Notes, Improvement Ideas
Tagsno overlap
SignalsOperationsVisual management
ProcessOperationsImprovement
DecisionGovernanceAlignmentResponsibility
LeanObservationProcessOperations
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