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Criterion
Visual Management workspace showing the question, observations, and next decision.
Operations
Visual Management
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Purposedifferent
With high tempo and many parallel topics, the method makes status, deviations, and priorities visible at a glance. It reduces search effort and prevents what matters from getting lost in daily work.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.
Complexitydifferent
LowMediumLowMedium
Timedifferent
Ongoing1-3 Tage30-120 min1-3 h
Participantsdifferent
1-20Internes Team2-62-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Visual Board, Status Indicators, Exception CuesPersona Profiles, Needs Summary, Scenario NotesObservation Notes, Improvement IdeasStandard Work Sheet, Deviation List, Improved Standard, Training Needs
Tagsno overlap
SignalsOperationsVisual management
ResearchCustomerSynthesis
LeanObservationProcessOperations
LeanProcessQuality
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