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| Criterion | ![]() Delivery Value Stream Mapping | ![]() UX Research HEART Framework | ![]() Business Strategy Balanced Scorecard | ![]() Product Strategy KPI Tree |
|---|---|---|---|---|
Purposedifferent | When delivery work dissolves into wait times, handoffs, and hidden effort, Value Stream Mapping makes the actual flow visible. The method exposes bottlenecks, idle time, and feedback loops so lead time and improvement levers become tangible. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list. |
Complexitydifferent | Medium | Medium | High | Medium |
Timedifferent | 1-3 h | 120 min initial, dann laufend | Halber Tag bis mehrere Wochen | 90-180 min initial, dann laufend |
Participantsdifferent | 4-10 | 3-6 | 4-12 | 3-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Current-state map, Future-state map, Bottleneck list | HEART-GSM Table, Dashboard | Balanced Scorecard, Strategic Measures, Initiative Map | KPI Tree, Owner List |
Tagsno overlap | LeanFlowWasteDelivery | MetricsUX researchMeasurementSatisfaction | StrategyMetricsExecution | MetricsStrategyAlignmentMeasurement |



