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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
A hypothetical failure makes concrete risks, signals, and fitting mitigations visible.
Decision Making
Pre-Mortem
Paper illustration of a calibrated five-by-five risk matrix with response cards.
Decision Making
Risk Matrix
Paper illustration for Failure Scenario Analysis.
Engineering
Failure Scenario Analysis
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.In early initiatives with many uncertainties, planning quickly turns too optimistic. A pre-mortem makes the expected failure visible in advance and sharpens the view of causes, gaps, and countermeasures.When a project faces many possible disruptions, it quickly becomes unclear which risks deserve attention first. It separates options, evaluation criteria, and open risks. The result is captured as a Risk Matrix and a Top Risk List.In critical processes, it is not enough to plan only for the normal case. Failure Scenario Analysis looks at the path into failure and shows which failures, chains, and control gaps cause the most damage.
Complexitydifferent
LowLowLowMedium
Timedifferent
30–60 min per interview20–45 min30-60 min1-3 h
Participantsdifferent
1 participant per interviewSmall cross-functional group3-103-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryRisk list, Mitigation plan, Assumption logRisk Matrix, Top Risk ListFailure Scenarios, Risk Notes, Control Gaps, Test and Response Actions
Tagsno overlap
QualitativeResearchCustomerDiscovery
RiskDecisionFailurePlanning
RiskDecisionPrioritizationAssessment
FailureResilienceRisk
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