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| Criterion |  UX Research User Interviews |  Operations MORT Analysis |  Operations Fault Tree Analysis |  UX Research Affinity Diagramming |
|---|---|---|---|---|
Purposedifferent | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. |
Complexitydifferent | Low | High | High | Low |
Timedifferent | 30–60 min per interview | Mehrere Tage bis Wochen | 2-6 h | 45–90 min |
Participantsdifferent | 1 participant per interview | 2-6 | 3-8 | 3-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Interview Notes, Themes, Insight Summary | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Fault Tree, Critical Paths, Cause Hypotheses, Control Actions | Theme clusters, Insight statements, Opportunity areas |
Tagsno overlap | QualitativeResearchCustomerDiscovery | Root causeSafetySystemicIncident | RiskRoot causeSafety | SynthesisQualitativeRoot cause |