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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Affinity Diagramming
UX Research
Affinity Diagramming
Empathy Mapping
UX Research
Empathy Mapping
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.
Complexitysame
LowLowLowLow
Timedifferent
30–60 min per interview1-2 Tage45–90 min30–60 min
Participantsdifferent
1 participant per interview10-303-104-8
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryClick Heatmap, Success Rate, Design RecommendationsTheme clusters, Insight statements, Opportunity areasEmpathy Map, Assumptions List, Research Gaps
Tagsno overlap
QualitativeResearchCustomerDiscovery
UXNavigationFindabilityValidation
SynthesisQualitativeRoot cause
SynthesisQualitativeWorkshop
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