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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Empathy Mapping
UX Research
Empathy Mapping
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
LowLowLowMedium
Timedifferent
30–60 min per interview30–60 min1-2 h60-120 min
Participantsdifferent
1 participant per interview4-83-102-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryEmpathy Map, Assumptions List, Research GapsArchitecture Canvas, Goals, Constraints, Quality AttributesCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
QualitativeResearchCustomerDiscovery
SynthesisQualitativeWorkshop
CanvasArchitectureAlignmentWorkshop
ArchitectureCommunicationStakeholdersCanvas
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