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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of a decision table with criteria rows, weighted ratings, and a narrowly leading alternative.
Decision Making
Decision Matrix
Paper illustration: scenarios and architectural decisions are connected to identified risks.
Architecture
ATAM (Architecture Tradeoff Analysis Method)
Paper illustration for Trade-off Analysis.
Decision Making
Trade-off Analysis
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic.ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation.With limited resources, quality, speed, cost, and risk almost always compete with each other. Trade-off Analysis makes these tensions explicit and prevents decisions from producing hidden side effects.
Complexitydifferent
LowMediumHighMedium
Timedifferent
30–60 min per interview45-90 minSeveral meetings plus preparation and analysis; total effort depends on scope45-120 min
Participantsdifferent
1 participant per interview2-8Evaluation team, architects, and relevant stakeholders2-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryDecision Matrix, Scoring Rationale, Selected OptionPrioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigationsTrade-off Matrix, Criteria List, Decision Rationale, Accepted Downsides
Tagsno overlap
QualitativeResearchCustomerDiscovery
DecisionCriteriaScoringTradeoffs
ArchitectureQualityRiskTradeoffsStakeholders
TradeoffsDecisionCriteriaOptions
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