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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
A paper-based illustration representing Brainstorming with its core stages and visible working result.
Innovation
Brainstorming
Paper illustration of Starbursting with its method-specific working model.
Innovation
Starbursting
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.When a team faces an open question with many obvious directions, the method first creates breadth instead of premature commitment. It separates idea flow from evaluation and makes lines of thought visible, creating a pool for selection and further development.Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list.
Complexitydifferent
LowMediumLowLow
Timedifferent
30–60 min per interview1-3 h30-60 min30-60 min
Participantsdifferent
1 participant per interview5-304-123-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryConsensus Clusters, Theme Titles, Priority AreasIdea pool, Theme clusters, ShortlistStar-Shaped Question Map, Question List, Assumption List
Tagsno overlap
QualitativeResearchCustomerDiscovery
FacilitationConsensusWorkshopAlignment
BrainstormingIdeationCreativityWorkshopDivergence
BrainstormingIdeationWorkshopDiscovery
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