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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Causal Loop Diagram workspace showing the question, observations, and next decision.
Systems Thinking
Causal Loop Diagram
Paper illustration for Behavior Over Time Graph.
Systems Thinking
Behavior Over Time Graph
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.A Causal Loop Diagram makes feedback, reinforcement, and balance in a system legible. It uncovers side effects and self-reinforcement that stay hidden in linear explanations.A Behavior Over Time Graph shows how a metric or observation develops over time. The method makes trends, breaks, and recurring patterns visible that get lost in snapshots.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.
Complexitydifferent
LowMediumLowLow
Timedifferent
30–60 min per interview1-3 h20-45 min30-60 min
Participantsdifferent
1 participant per interview2-81-102-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryCausal Loop Diagram, Feedback Notes, Leverage PointsBehavior Over Time Graph, Trend Hypotheses, Key EventsIceberg Worksheet, Pattern Notes, Intervention Ideas
Tagsno overlap
QualitativeResearchCustomerDiscovery
FeedbackSystems thinkingCausalityDynamics
Systems thinkingPatternsDynamics
Systems thinkingRoot causePatterns
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