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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
A paper-based illustration representing Brainstorming with its core stages and visible working result.
Innovation
Brainstorming
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration of Starbursting with its method-specific working model.
Innovation
Starbursting
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a team faces an open question with many obvious directions, the method first creates breadth instead of premature commitment. It separates idea flow from evaluation and makes lines of thought visible, creating a pool for selection and further development.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list.
Complexitydifferent
LowLowMediumLow
Timedifferent
30–60 min per interview30-60 min30-60 min je Interview30-60 min
Participantsdifferent
1 participant per interview4-125-12 Interviews3-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryIdea pool, Theme clusters, ShortlistInterview Notes, Opportunity Themes, Customer QuotesStar-Shaped Question Map, Question List, Assumption List
Tagsno overlap
QualitativeResearchCustomerDiscovery
BrainstormingIdeationCreativityWorkshopDivergence
DiscoveryInterviewsOpportunityCustomer
BrainstormingIdeationWorkshopDiscovery
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