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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
A paper-based illustration representing Brainstorming with its core stages and visible working result.
Innovation
Brainstorming
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of the Lotus Blossom working structure.
Innovation
Lotus Blossom
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a team faces an open question with many obvious directions, the method first creates breadth instead of premature commitment. It separates idea flow from evaluation and makes lines of thought visible, creating a pool for selection and further development.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a central question feels too large, the method breaks it into neighboring topic fields with their own depth of ideation. It holds structure and openness at the same time, so adjacent perspectives don't get lost. This grows an idea space out of a core problem.
Complexitysame
LowLowLowLow
Timedifferent
30–60 min per interview30-60 min30–60 min45-90 min
Participantsdifferent
1 participant per interview4-124-83-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryIdea pool, Theme clusters, ShortlistEmpathy Map, Assumptions List, Research GapsLotus Diagram, Idea Themes, Shortlist
Tagsno overlap
QualitativeResearchCustomerDiscovery
BrainstormingIdeationCreativityWorkshopDivergence
SynthesisQualitativeWorkshop
BrainstormingIdeationCreativityDivergenceWorkshop
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