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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
LowHighMediumLow
Timedifferent
30–60 min per interviewHalber Tag bis mehrere Wochen1-3 h30-60 min
Participantsdifferent
1 participant per interview4-123-102-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Interview Notes, Themes, Insight SummaryBalanced Scorecard, Strategic Measures, Initiative MapDomain Context Map, Boundary Notes, Ownership MapCounter Metric List, Guardrail Definitions
Tagsno overlap
QualitativeResearchCustomerDiscovery
StrategyMetricsExecution
Domain-Driven DesignContextBoundaries
MetricsMeasurementStrategyExperiments
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