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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30–60 min per interview1-3 h1-3 Wochen vom Draft bis zur Entscheidung60-180 min
Participantsdifferent
1 participant per interview1-83-20 Reviewer4-20
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryArgument Map, Evidence Gaps, Decision RationaleRFC document, Reviewer comments, Decision rationale, Follow-up ADR or ticketsCynefin Map, Domain-specific Actions, Sensemaking Notes
Tagsno overlap
QualitativeResearchCustomerDiscovery
SensemakingDecisionRationale
ArchitectureDecisionAsyncGovernance
ComplexitySensemakingDecision
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