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Criterion
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker
Purposedifferent
When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When it stays unclear who carries responsibility and who only contributes, Responsibility Poker makes the distribution of responsibility explicit. It sharpens the boundaries between weighing in, deciding, and bearing consequences.
Complexitysame
LowLowLowLow
Timedifferent
30–60 min per interview20-45 min45–90 min45-90 min
Participantsdifferent
1 participant per interview1-83-103-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Interview Notes, Themes, Insight SummaryOwnership Reflection, Action Commitment, Coaching NotesTheme clusters, Insight statements, Opportunity areasResponsibility Map, Role Agreements, Open Questions
Tagsno overlap
QualitativeResearchCustomerDiscovery
ResponsibilityLeadershipTeam
SynthesisQualitativeRoot cause
RolesResponsibilityTeamFacilitation
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