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Selected:User Interviews8D Problem SolvingChange AnalysisSAAM (Software Architecture Analysis Method)
| Criterion | ![]() UX Research User Interviews | ![]() Operations 8D Problem Solving | ![]() Operations Change Analysis | ![]() Architecture SAAM (Software Architecture Analysis Method) |
|---|---|---|---|---|
Purposedifferent | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise. | SAAM helps teams judge an architecture’s suitability for selected tasks and changes. It is particularly useful for examining modifiability and comparing architecture alternatives with clear reasoning. |
Complexitydifferent | Low | High | Medium | High |
Timedifferent | 30–60 min per interview | 1-6 Wochen | 45-120 min | Preparation, scenario analysis, and findings review; effort depends on scope |
Participantsdifferent | 1 participant per interview | 4-10 | 2-6 | Architecture experts and stakeholders for scenarios and weighting |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Interview Notes, Themes, Insight Summary | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Change Matrix, Cause Hypotheses, Validation Questions, Action List | Domain functions mapped to components and connections, Quality attributes and evaluation criteria, Typical tasks and their effects on the architecture, Reasoned evaluation or comparison of alternatives |
Tagsno overlap | QualitativeResearchCustomerDiscovery | QualityProblem solvingRoot cause | ChangeRoot causeTroubleshootingComparison | ArchitectureChangeAnalysisComparisonQuality |



