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Criterion
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-2 h je Session45-90 min1-2 Tage30-60 min
Participantsdifferent
Based on research question2-810-302-10
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Usability Issues, Severity List, RecommendationsRACI Matrix, Responsibility Map, Decision NotesClick Heatmap, Success Rate, Design RecommendationsDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
ValidationUXPrototype
RolesResponsibilityGovernanceOperations
UXNavigationFindabilityValidation
DecisionRolesGovernanceAlignment
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